Returns & Exchanges

At SJSAccessibleApparel, we are committed to providing stylish, adaptive clothing that fits your needs perfectly. If your purchase isn't quite right, we offer a 30-day return policy for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items back in their original packaging, ensuring all tags are intact and any adaptive features are secured to prevent damage during transit.

• 3.
  Affix the Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.